Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. What types of digital products do you offer?
We offer a range of digital products including templates (Excel, Word, PDF, PowerPoint), research reports, ebooks, marketing data, and consultancy services.

2. How can I purchase your products?
You can purchase products directly from our website. Select the product you need, add it to your cart, and proceed through our secure checkout process.

3. How do I access my purchased digital products?
Once your purchase is complete, you will receive a confirmation email with download links. You can also access your downloads from your account page on our website.

4. What is your refund policy?
Due to the nature of digital products, all sales are final. We do not offer refunds once the product has been accessed or downloaded, except in cases of duplicate purchases or incorrect product delivery.

5. Can I use your data for any marketing purpose?
Our data is provided exclusively for lawful marketing purposes. It cannot be used for illegal activities, resold, or redistributed. Read our Data Policy

6. How do I contact customer support?
You can reach us via email at marketingcart2017@gmail.com. We are available Monday to Friday, 9 AM - 6 PM (IST).

7. How can I update my account information?
Log in to your account on our website and navigate to the “Account Settings” section to update your information.

8. What should I do if I encounter technical issues?
If you have any issues accessing your purchased products or experience technical difficulties, please contact our support team for assistance.

9. Is my personal information secure?
Yes, we use industry-standard security measures to protect your personal information and ensure it is handled responsibly.

10. Do you offer any discounts or promotions?
Occasionally, we offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.